For questions or problems you will find a considerable online help in the customer area.

If you have further questions you can always contact us by mail at

To handle your request as soon as possible we ask you to tell us your customer id and the regarding domain name.

You can call our support team with the following number:

+49 30 983 21 21 22

Our office times are from Monday till Thursday from 9am to 5pm and on Friday from from 9am to 4pm.

We will respond to your e-mail within 1 business day.